Lookout Mountain Community Services (LMCS) and Lookout Mountain Care Management Entity (LM CME) are excited to announce a new partnership with the Crisis Text Line (CTL).

Effective immediately, anyone in Georgia experiencing an emotional crisis can text GA to 741741 to text with a trained Crisis Counselor. The service is free, confidential and available 24/7.

Texts are answered by trained Crisis Counselors at the Crisis Text Line (CTL), which serves as the official crisis text line for Darkness to Light, NAMI, Mental Health America, and the National Eating Disorders Association, just to name a few.

Not only will individuals who text benefit directly from the service, but LMCS and partners will also receive information that will help improve supports and services to the community. Anonymous information from texts using the keyword GA will be collected, and data will be returned to local partners to help us better understand the needs and concerns of texters in Georgia.

Erin Conaway, Outreach Specialist for LM CME, has been working with CTL since September to foster this opportunity.

“Sometimes, when a person is going through a difficult time, it can be hard to reach out to others, ” Erin says, “There is so much stigma about seeking help, and people are afraid they will seem weak or incompetent if they cannot do it on their own.”

She hopes this new resource will help bridge the gap for people who want someone to talk to someone but who are uncomfortable seeking help from traditional mental health services.


Marketing materials are already available for distribution, and more are on the way. Listed below are a few of the items we have developed with the Crisis Text Line:

Frequently Asked Questions PDF

This document has been designed to address questions and concerns community leaders and partners may have about using and promoting the Crisis Text Line.

Texter Flyer PDF

For distribution in public places, including but not limited to:

  • School classrooms and restrooms (including staff restrooms)
  • Patient rooms in medical offices
  • Break rooms or staff and customer restrooms at businesses
  • Church restrooms and classrooms
  • Recreation departments.

School Flyer PDF

Designed to help students, faculty, systems, and parents know how they can help get the word out about CTL.

Volunteer flyer PDF

Ready for distribution or placement in locations where people are looking for volunteer opportunities to encourage individuals to become Crisis Counselors for CTL.

Social Media

Facebook Feed | Cover (coming soon)

More Information

For more information about the Crisis Text Line, please see the links below:

Crisis Text Line Interview by Dose
WebMD Interview with CTL

TED Talk by CTL Founder, Nancy Lublin
Crisis Text Line

Want to know how you can help?

Any individual, agency, organization, or group would like to participate in this partnership and receive additional information on how to get involved, please contact Erin Conaway at 706.483.5356 or erinc@lmcs.org.